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Privacy Policy

Effective Date: January 1, 2025

1. Introduction

SynapseTutor ("we," "our," or "us") is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical education platform.

2. HIPAA Compliance

As a medical education platform, we are committed to maintaining HIPAA (Health Insurance Portability and Accountability Act) compliance. We implement administrative, physical, and technical safeguards to protect your personal health information (PHI) and ensure its confidentiality, integrity, and availability.

3. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, professional credentials, and educational background
  • Usage Data: Information about how you interact with our platform, including learning progress and preferences
  • Technical Data: IP address, browser type, device information, and cookies
  • Educational Records: Your learning history, assessment results, and certifications earned

4. How We Use Your Information

We use your information to:

  • Provide and improve our educational services
  • Personalize your learning experience
  • Track your progress and provide certificates
  • Communicate with you about your account and our services
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

6. Data Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • With service providers who assist in operating our platform (under strict confidentiality agreements)
  • To protect the rights, property, or safety of SynapseTutor, our users, or others

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of certain communications
  • Request a copy of your data in a portable format

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Educational records may be retained for longer periods as required by educational regulations and professional certification requirements.

9. Children's Privacy

Our platform is designed for healthcare professionals and students in medical fields. We do not knowingly collect information from children under 18 years of age.

10. International Data Transfers

If you access our platform from outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international data transfers.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the platform or via email. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@synapsetutor.com

WhatsApp: +1 (473) 538-5491

Address: SynapseTutor Privacy Office

Your privacy is our priority. We are committed to maintaining the highest standards of data protection.

SynapseTutor

© 2025 SynapseTutor

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